FAQ
FAQ Help Center
Welcome to our Help Center. We’ve compiled answers to our most common questions to help you find what you need quickly. Your satisfaction is our priority, and we’re here to make your shopping experience seamless and enjoyable.
Shipping & Delivery
We are proud to offer shipping across the world
After you place your order, please allow 1-3 business days for our team to process it and prepare it for shipment.
Once your order is shipped, you can expect delivery within the following timeframes:
â—¾Standard Shipping: Typically 7-18 business days.Please note that these are estimated times, and occasional delays due to customs or logistics can occur.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package’s journey to your doorstep.
If your order has not arrived within the estimated timeframe, please contact us. We consider an order delayed if it has been in transit for over 45 days. In such cases, we will work with you to find a satisfactory solution.
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Returns & Exchanges
We want you to love what you bought! If you are not completely satisfied with your purchase, you may request a return. Please contact us within 30 days of receiving your item to initiate the process.
If your item arrives damaged, please contact us immediately with your order number and photos of the damaged product and shipping box. We will offer a full refund or a free replacement for badly damaged items.
To start a return, please email our support team at [contact@everglamvibe.com] with your order number and reason for return. We will provide you with further instructions. Please note that return shipping costs are the responsibility of the customer.
For hygiene reasons, certain items such as earrings, swimwear, and undergarments may not be eligible for return unless there is a quality issue. Please check the product description for any final sale notices.
Orders, Payments & Products
We accept all major credit and debit cards, as well as payments through PayPal for a secure and easy checkout process.
Your security is our top priority. We use industry-standard SSL encryption to protect your details. All payments are processed through secure gateways like PayPal and Stripe, meaning your card information is never stored on our servers.
Once an order is placed, it is processed quickly to ensure fast delivery. If you need to make a change or cancel, please contact us at [contact@everglamvibe.com] within 12 hours of placing your order. We will do our best to accommodate your request, but we cannot guarantee changes after this window.
Sizing can vary between items. To help you choose the perfect fit, we include a detailed size chart on every product page. We recommend measuring yourself and comparing it to the chart before ordering.
To keep your outfits looking their best, we recommend following the care instructions on the garment’s label. In general, a gentle machine wash or hand washing in cold water and hanging to dry is the best way to preserve the fabric and fit.